INDIANAPOLIS – Between 500 and 600 times a day, a text comes into a 911 center somewhere in the state, and someone needs help.
Such as a woman confined in her home and afraid to call the police texting an Allen County operator, who calmed the woman until police arrived.
“She was being held against her will, and talking would not have been good,” said Ron Rayl, interim director of the Consolidated Communication Partnership operating 911 in the county.
Or a Lake County student who texted 911 to say that a boy was threatening to expose pictures and videos of the student. By the end of the text session, police were at the classroom door.
On another night in Bartholomew County, after an argument, a woman's husband was driving at dangerous speeds with her and their child in the car.
The woman texted 911 and gave mile markers and car details so a police car could arrive and her husband would slow down.
“He's slowed down and calmed down now,” she said. “If he knows I said anything he will not be happy with me.”
The operator encouraged her to delete the text thread and have a good day.